Fix Mega Menu Problems
Here are some of the most common problems with Divi Mega Menu that we know of. If your problem is present then follow the instructions below. If not then please contact us immediately for help. Please remember to contact us HERE for any support.
1.) Mega Menu Not Showing.
The first reason why your Mega Menu is not showing could be that the Divi action code is missing from your child theme. This is because some child theme developers leave out the Divi action code in the footer.php file. To add this code, make your way to the child theme folder of your child theme and look for the footer.php file. Open this file in a text editor and add the Divi action code under the opening <?php tag. Click HERE for a video tutorial.
Here is a screenshot of how this should look:
The second reason why your Mega Menu is not showing could be that the webpages of your Divi website are set to Blank Page. To fix this, please make your way to the pages of your website and ensure each page is set to the Default Template option found in the Page Attributes section.
2.) General Tips to Fix Problems.
- Do not make your custom identifier "products" as this can cause conflict with WooCommerce. Instead, add the custom class as "products_mm" for example.
- Disable all caching software while editing. We suggest turning off the Divi CSS Static file generation permanently.