Can I Get A Refund?
Written by the Divi Engine Documentation Team
Yes, For Two Reasons
As you can see in the FAQ area for each plugin, we have a 14 days refund policy for these two reasons.
- If the plugin is broken and we cannot fix it.
- If the plugin does not do what we say it does on our product page. Please get in touch if you are unsure about any feature that is a deal-breaker.
Please read the official document on the gov.uk website.
The reason for this policy is that WordPress Divi plugins are downloadable products. We, therefore, have no guarantee that we will get back the program or that people will not use the material or pass it on - since it can be copied. I know this refund policy might sound harsh and this is not our intention, but it's the result of the nature of WordPress plugins.
Since our goal is to have happy customers and to go above and beyond for everyone, we are happy to log onto your website and get the plugin going for you.
Please email us at [email protected] if you are unable to get your Divi Engine plugin working.