The Divi Page Builder Is Spinning

Written by the Divi Engine Documentation Team

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Introduction

Follow these steps if you are unable to use the Divi visual builder wireframe.

Step 1: Disable Divi's Performance Features

Head over to Divi > Theme Options and disable the performance features to match this image.

Step 2: Disable Static CSS File Generation

Make your way to Divi > Theme Options > Builder > Advanced and disable the Static CSS File Generation.

Step 3: Discover A Plugin Conflict

Carefully work through each of your plugins, disabling them as you go to check to see if one of your plugins is causing the issue.

Step 4: Clear Your Browser Cache

Browser cache has been known to stop the Divi Builder from working. Please clear your browser cache.

Step 5: Update Divi & Other Plugins

Head over to your Theme and Plugins and update.

Step 6: Upgrade Server Resources

Your server needs to have the necessary available resources for Divi to work correctly. Visit Divi's Support Center to see if your Divi website needs its resources updated. If it does then you will need to contact your host provider to upgrade your server resources including its PHP version. Please click HERE for more information.

Step 7: Disable Visual Builder & Use The Classic Editor

If none of the above steps works, your only option may be to stop using the visual builder and to go back to using the classic editor.

More Support?

Please email us at [email protected] if you are unable to get your Divi Engine plugin working.